Knowledge Base

The Stromonic Knowledge Base helps to answer questions on anything from account & billing related queries, to general web hosting and support questions.

Affiliate Program

12

Do you have an affiliate system?Can I use my affiliate link for self-referrals on accounts I'll use for personal use?How long do my sales/commission remain pending until they are approved?I've made a sale. When and how will I get paid?Am I allowed to bid for Stromonic related keywords on Google?

How to Log in to the Stromonic Affiliate Program Do you have an affiliate system?When Are the Affiliate Sales Commissions Paid?How to Create Tracking Codes and Use Banners How much does it cost join Stromonic affiliate program?

Getting Started

30

Web Hosting and Reseller Hosting Resource Usage Limits Free Site Optimization Service Policy How to Check WHOIS Information of a Domain Name?Did HostGoi Change it's Name to Stromonic & Why?What is CloudLinux?

Why does a domain transfer cost money?How to Install ConfigServer Firewall in Linux Server?How to update DNS Nameserver on Name.com?Our Network Status Page How to contact WHMCS Support?

Hosting Panel

27

How to Install Scripts via Softaculous Login to cPanel Control Panel Definition of GUI (Graphical User Interface)How To Create an FTP Account in cPanel How to Manage WordPress Sites in cPanel Dashboard

How to create a Python application in cPanel How to change the PHP Timezone in cPanel?How to Change Language of your cPanel?How to Manage WordPress Sites in cPanel Dashboard How to Install an Auto SSL Certificate?

WHM

11

How to Open Ports for Passive FTP in CSF (Configserver Firewall & Security)How to register private nameservers?Registering Private Nameservers with GoDaddy Register Private Nameservers with Namecheap Register Private Nameservers with Network Solutions

Creating a cPanel Account in WHM Terminate an account in WHM Suspending or Unsuspending Accounts in WHM Create Hosting Packages in WHM Feature Lists in WHM

Client Area

21

How Do I Change My Stromonic Account Password?How to Customize Email Preferences for Your Stromonic Account Client Area User Management Want to Provide Access to a Web Developer to Your Hosting Account? Here’s How to Do It!I Can’t Log in to My Stromonic Account

How to get help when you need it?Why does my order say fraud?How to enable Two Factor Authentication for Client Area?Why does my account still show pending?How can I see my available credits and use them?

Email

13

What is TransMail service?I have a newsletter that I want to email, is that allowed?How to check/fetch an email on Apple/iOS?How to Automatically Sync or Fetch a cPanel email on Apple/iOS?How to Change the Signature of an Apple/iOS (Sent from my iPhone)?

How to forward email to Gmail, Yahoo or other e-mail service providers?I have a newsletter that I want to email, is that allowed?How to Create Email Account in cPanel?What is TransMail service?How to change the password of your email account?

Databases

13

How to Import MySQL Databases in Command Line?How to Export a Database using phpMyAdmin in cPanel?How to import a database using phpMyadmin in cPanel?How to create a database in cPanel?How to rename a database in cPanel?

How to Repair database via phpMyAdmin in cPanel?How to Export a Database using phpMyAdmin in cPanel?How to Create a Database Username in cPanel?How to Import MySQL Databases in Command Line?How to optimize database via phpMyAdmin in cPanel?

Backups

5

Characters to Avoid When Naming Files and Folders (JetBackup)How to Restore cPanel Backup?How to generate and download a full backup of your cPanel Account?How to Download Backup of Home Directory, MySQL or E-mail Only?Fully Managed VPS Daily Backup Service

How to Download Backup of Home Directory, MySQL or E-mail Only?Fully Managed VPS Daily Backup Service How to Restore cPanel Backup?How to generate and download a full backup of your cPanel Account?Characters to Avoid When Naming Files and Folders (JetBackup)

Troubleshooting

19

How to Run a Traceroute on Linux, Windows & macOS How to Install MTR and Perform MTR Report?How to Enable RDP Access on Your Server?How to investigate server network issues?Existing WordPress Asking to Install Again

How to Fix Your High WordPress CPU Usage Problem php error: Allowed memory size of x bytes exhausted How to access your Server or VPS via SSH?How to Remove /index.php from WordPress URLs in Windows Server or Plesk Server?How to solve 500 Internal Server Error?