Wait for a second – are you really thinking of leaving the best web hosting company, known to man? Before you make such a crazy decision, let’s step back, count to 10 together and re-group.
Has it been 10 seconds already? Argh. Alright – well, we hope you’re not leaving us because of anything related to our service, support, or price. We can usually fix most issues if you contact us – our management team loves working with people! If you prefer to talk to our management team first, you can do so by contacting us here.
To start the cancel proceedings, follow these yet-so-easy steps:
- Log into the customer portal – https://my.stromonic.com/login
- Click on Services -> My Services
- Select the service you wish to cancel by clicking the green “Active” button (If the Plan is already suspended you need to find the orange “Suspended” button instead).
- On the left-hand Actions column, there’s a link to ‘Request Cancellation‘, please fill out that form.
By doing so, it will contact our management team and inform them of your wish to cancel. We hope you have enjoyed our service (and sometimes horrible humor) and wish you the best.
Goodbyes are never easy – hope you don’t forget about us.
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